Dave Gulowaty, CPP, is strategic procurement manager with Manitoba Liquor and Lotteries. He has more than 45 years in the public service of Canada, primarily in management, contract administration, contracting and purchasing with both the federal and provincial governments. Dave’s outstanding career includes working with Pan American Games Society Public Works and Government Services Canada, Supply and Services Canada, and Manitoba Lottery Corporation, now known as Manitoba Liquor and Lotteries.
Manitoba Liquor and Lotteries is committed to buying local, but as a Crown corporation must work within a set of government rules related to cost and value. Find out how you can position yourself to submit a successful bid.
Dan Furlan has more than 35 years of experience in Human Resource Management in both the private and public sectors, including manufacturing, telecommunications, health care and the financial and automotive sectors. He is past president of the Human Resource Management Association of Manitoba and holds the Certified Human Resources Practitioner (CHRP) designation.
In addition to consulting, training and development, he teaches supervision and management courses at the University of Winnipeg and Red River College.
Why do employees leave? It’ not just about money! Find out the Top Ten reasons for turnover and how to address those issues.
Join us live every Wednesday (holidays excluded). – click on the link to register for this week’s webinar
Bruce Bishop is president of BTA Solutions, a licensed affiliate of Sandler Training. Bruce has worked with thousands of sales professionals and executives to overcome problems in sales effectiveness, management issues and customer service.
"Traditional selling methods are good; the problem is everybody uses them. They sound too ‘salesie’ and that can turn the customer off and thwart the sale.”
Sandler's 180-degree turn from traditional selling methods keeps audiences on the edge of their seats waiting to discover what traditional approach will be discarded next.
As they say, it’s not what you know, but who you know. It’s your network that can help you grow your business. Learn how to put yourself out there – to market yourself, generate leads and build business relationships.
Launched in 2011, SPARKER Strategy Group brings businesses up-to-speed on how to leverage and integrate social media.
As a PR/marketing professional, owner Susie Erjavec Parker is passionate about how social media has changed the broadcast method into a conversation. The possibilities for business, consumers and brands are endless.
Her expertise in the B2B, B2C and C2C space has guided many leading brands to social media and marketing success. She tackles social media and marketing with a three-pronged approach: Connect - Engage – Convert.
How can 140 characters help you or your brand? Twitter is now eight years old and showing no signs of losing relevancy. How do you get started? What should you use Twitter for? Explore the Twitterverse with us and learn to tweet with confidence.
Laurie Barkman is a customer service expert. With 25 years of experience in the service industry, she has first-hand knowledge of what it takes to excel on the frontline and in a leadership role.
Did you know that a 2% increase in customer retention has the same effect on profits as cutting costs by 10%? When a customer leaves your business feeling upset, angry or even satisfied, but not wowed, the chance of that customer coming back is low. You not only lose future revenue from the unhappy customer, you lose out on potential customers who hear about the negative experience. Great customer service, delivered consistently, happens when a strong, customer service strategy is in place.