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Insights into the Online World

Some Clients Websites May be Offline

POSTED BY Modern Earth

Jan122018

Update 01/19/2018 10:30 AM

We will be forming a maintenance window on the server to help mitigate/resolve the outages. If you are experiencing problems with your website please contact us at [email protected].

Modern Earth Support


Update 01/15/2018 01:00 PM

This issue was reported as resolved by the vendor on Friday, January 12th, 2018. We have found that the issue is still present intermittently and are actively working to resolve it. If you are experiencing problems with your website please contact us at [email protected].

Modern Earth Support


Original Post Date 01/12/2018 09:09 AM

Starting at 1/11/2018 at around 8:35 our Infrastructure team was alerted to connectivity problems with an upstream provider in our Winnipeg Data Center. Due to this, some client websites may be experiencing connectivity issues such as website time outs.  

After working in hand with our upstream provider(s) this was resolved at 5:22pm Central (Winnipeg) Time

We offer our apologies for any inconvenience this may of caused.

Modern Earth Support

Email Outage Resolved - November 2017

POSTED BY Modern Earth

Nov102017

We were aware of a problem impacting clients ability to send or receive email.  This has now been resolved, and all email service is back online.  Service was intermittently unavailable between 4:00 am CST to 4:30 pm CST.

As always, if you have any questions or concerns you can reach us at 866.766.7640 or 204.885.2469

Thank you for your Patience,

The Modern Earth Support Team

Email Outage - November 2017

POSTED BY Modern Earth

Nov102017

We are currently aware of a problem impacting clients ability to send or receive email.  While we investigate and resolve the issue, we have taken the server offline to ensure data is protected

At this time, we do not have an ETA for resolution, however, will provide updates as more information becomes available.

As always, if you have any questions or concerns you can reach us at 866.766.7640 or 204.885.2469

Thank you for your Patience,

The Modern Earth Support Team

Email Outage Resolved - April 2017

POSTED BY Modern Earth

Apr062017

We were aware of a problem impacting clients ability to send or receive email.  This has now been resolved, and all email service is back online.  Service was unavailable from 7:10 am CST until 9:55am CST.

As always, if you have any questions or concerns you can reach us at 866.766.7640 or 204.885.2469

Thank you for your Patience,

The Modern Earth Support Team

Email Outage - April 2017

POSTED BY Modern Earth

Apr062017

We are currently aware of a problem impacting clients ability to send or receive email.  While we investigate and resolve the issue, we have taken the server offline to ensure data is protected

At this time, we do not have an ETA for resolution, however, will provide updates as more information becomes available.

As always, if you have any questions or concerns you can reach us at 866.766.7640 or 204.885.2469

Thank you for your Patience,

The Modern Earth Support Team